Pricing for online data storage is typically based on "one dollar per GB." Vendors
typically allow you to backup 10 GB of data starting around $10 per month, with storage
capacities going up to 1 terabyte (TB). See what
other BuyerZone users have paid for online data storage services.
Monthly fees for online data storage cover software installation, data center monitoring,
phone and email support, and training for your staff. Your rate can vary greatly depending
on the amount of data you back up, how many individual servers you back up, and the number
of different versions of files you need to store.
Vendors may require monthly minimums. Since you typically get deep discounts as you
increase the amount of online data storage you need, it may be worth purchasing additional
space. The extra money you spend now will give you more flexibility as your data needs
grow, and you won't have to worry about running out of storage space.
In addition to monthly service charges, online data storage vendors may require various other fees:
- Setup and installation. Some vendors charge $75 to $150 per hour to install the software, configure your system, and troubleshoot initial problems. Expect to pay $150 to $250 per hour to set up very complex infrastructures requiring more experienced professionals.
- Initial backup. Unless the vendor builds it into the monthly fee, it costs about $50 to $100 to rent the backup storage device for your initial seed backup and ship it to the data center.
- License fees. The vendor may also charge a one-time license fee of $10 to $100 for each online data storage user, or several hundred dollars for a certain number of users. As with monthly pricing, the per user costs decrease as you increase the number of users.
- Additional services. Vendors may charge several hundred dollars for bare metal restoration to completely revert your network to the way it was before you experienced problems.
Online data storage contracts
Vendors usually require a one-to-three year contract outlining their obligations and your
responsibilities - how much online data storage you get, what services you need, and how
much you pay. While some vendors may allow you to work under a month-to-month agreement,
you can usually get favorable discounts based on the amount of data you store if you agree
to a longer-term deal.
Contracts should also detail the service level agreement (SLA.) The SLA protects your
business by guaranteeing the uptime of the vendor's servers - usually 99% or greater.
If their servers aren't up and running, the vendor may have to pay penalties or credit your account.
If you need to break the contract, expect to pay a 30% to 35% penalty on the remaining value.
